About Us

Heartbeat HR clients are from a broad range of sectors so Heartbeat HR have extensive experience across many business areas.

It’s our mission to change the face of Human Resources. We believe that effective HR is not just about forms and formalities, it’s also about empowering your people so you have a skilled, engaged and motivated workforce to help drive your business forward.

Led by highly qualified HR expert, Heather Scales, we are quick to understand your needs, challenges and opportunities. We work in partnership with you to develop an HR approach which is aligned to your strategic objectives and designed to enhance your greatest asset – your people.

Heartbeat HR offers all the benefits of an in-house HR Department, with the flexibility and efficiency of outsourced support, knowledge and skills, as and when you need it. So, whether you want advice for a particular project or ongoing support, we build our services around your needs, freeing you up to do what you do best.

“Heather has been advising for Quatro PR for a number of years and we’d be lost without her. During a recent company restructure, Heather guided us with clarity and candour. Her first class advice ensured that the business objectives were always at the forefront of the challenging process”
Rob Fellows Co-Founder, Quatro PR
"I have worked with Heather for 8 years. She is a true professional, level-headed, compassionate, but most of all very understanding and sensitive to all situations.
Heather’s advice and counsel is always brilliant and she is a constant and reassuring guide.
Heather would be the perfect HR partner for any business."
Julie Crane, Finance Director, Grace Blue
"Heather helps us to be able to get the most from our team, her insight and empathy are key to creating a fantastic working relationship that benefits all.
From legal matters through to general advice on employment matters she adds great real value".
Steve Husband, Director, The Media People
"Fifty Fifty have used Heather as our HR consultant for over 10 years and her approach and service have been consistently excellent.
Heather is always at the end of the phone when we are in need of HR advice and expert guidance; from ensuring we are up to date with the latest HR legislation to being the voice of calm and precision if we need to navigate a challenging situation. As a small business Heather is a much needed extended member of our team and we would not hesitate in recommending her."
Sally Pacy, Owner, Fifty Fifty
"HR is one of those areas for an SME business that can be a minefield in terms of both legislation and the handling of sensitive issues.
Having Heather available as a Consultant to help us when we have needed guidance and support has been invaluable. She quickly gets to grip with any given situation and helps navigate employer, employee or both through to the required outcome. We have no hesitation in recommending her."
Geraldine Scher, Managing Director, Chillibean
"Heather’s invaluable advice and guidance has helped us grow our business. Her insight, experience, perspective, strategic approach and her ability to provide practical solutions that fit with our culture is second to none. I’m very grateful to her for all her support over the years and I’d highly recommend her to any business".
Fran O'Leary, Co-Founder & Director, Lodestone Communications
"Heather was a trusted advisor during much of my time as CEO of Franklin Rae. She not only applies legislative and technical knowledge brilliantly to each situation, but it's her understanding of the human and emotional dimensions of HR which makes her invaluable. She brings the 'rule book' alive and guides you every step of the way. I would highly recommend her."
Jill Franklin, Founder of Franklin Rae
I am often recommending Heather and Heartbeat HR to friends connected to small business. She responds to queries swiftly and succinctly.
We have found her advice invaluable over the past couple of years.
Mrs Abigail Broom, Director of James Glancy Design Ltd

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