Exit interviews are a good way of collating information about the company, culture, ways of working and of course an individual’s manager and management.
There are several benefits for exit interviews being undertaken by an external party rather than in-house.
More accurate responses – Up to 63% of reasons for leaving change when conducted by an external party after the employee has left.
Increased response rates – Response rates increase by nearly 40% when conducting exit interviews by an external third party.
Anonymity – Professional, external interviews allow an employee to remain anonymous allowing an employee to feel comfortable revealing information about their experience that they might not otherwise say to an immediate Manager or other inside the business.
By using a third party for employee feedback, your business can collect data from your employees that will be more accurate and valid than information collected internally.
This objective and unbiased process allows the business to address areas of genuine importance to the business strategic needs.