All successful managers possess a similar set of skills.
It doesn’t matter whether the managers are in IT, Finance or Customer service there are certain skills, knowledge and attributes which are essential requirements for performing the role well.
Here are our top 5 management skills essentials:-
Objective setting
It is vital that a manager can establish and communicate a clear direction to his/her team. The objectives should be discussed and agreed with team and adequate resources identified and made available in order to achieve required outcomes.
Communication
Managers need good written and verbal communication skills. They must be able to get their point across in an open and direct way and build positive relationships with their team, their peers and their bosses.
People development
Good Managers know how to work with others to maximize performance. To get the most from people it is beneficial to have coaching, mentoring and facilitating skills. The ability to manage performance and provide constructive, encouraging feedback are also key elements to supporting and developing people.
Decision making
Being able to weigh up several different options, make effective decisions and take appropriate action is all part of being an efficient Manager. Having good judgment and knowing when the time is right to implement decisions is crucial to appearing credible in the role.
Motivation
Managers who can inspire and motivate their people to raise their levels of performance and achieve their potential are far more successful than those who struggle in this area. Rewarding and recognising achievement and encouraging people to achieve their personal best is key to successful management.