You want to recruit the best people for the job, but many businesses struggle to get it right.
At Heartbeat HR, we take a competency-based approach to recruitment. We help you identify the right skills for each role and follow a robust and consistent process to ensure you get the right people, in the right jobs, at the right time. We are trained in SHL psychometric testing and interpretation, to help assess candidates’ abilities and personal qualities.
From designing a job specification to employee contracts, we take the headache out of recruitment so you can develop a talented team to drive your business forward.
Effective managers play a vital role in motivating your teams and leading business improvement, so you want to make sure they have the knowledge and skills to perform at their best.
It’s a common issue that individuals who are technically strong in their specialist area are promoted into a management position without the support or the necessary skills required. This can have a huge knock-on impact in your business, with under-performing and disillusioned teams, and problems retaining staff. Investing in management development is crucial, not only for new managers but for existing managers who take on new responsibilities.
We support you with all levels of management development, to enhance their skills, competencies and/or knowledge, through a range of formal and informal learning methods, which benefit both the individuals and the business.
Organisational change is a constant in companies today, driven by many factors such as changing clients, markets and technology. Yet research shows that most change initiatives fail to accomplish their intended outcomes and may even limit the potential of a company and its people.
The consequences of not managing change effectively can be devastating and long lasting. This is where Heartbeat HR can help, as we have extensive change management experience. We offer support in identifying potential issues, working with you to plan and manage effective change to transform your business.
Training and Development
Training and development is a vital part of any business strategy. Your employees are one of your biggest assets, so it’s important to invest in their development to ensure your staff and your business reach their full potential.
There are many different ways to develop your employees, and it doesn’t necessarily involve sending them on lengthy and costly training courses. As well as face to face options, it’s worth considering good quality computer-based programmes and on-the-job coaching.
Heartbeat HR can support you by carrying out a skills analysis to identify current gaps in skills and knowledge and spot potential for the future. We produce development plans and help embed them into your processes to ensure every member of staff has an opportunity to grow.
Coaching and Mentoring
Coaching and mentoring are development techniques based on the use of one-to-one discussions to enhance an individual’s skills, knowledge or performance.
There are distinctions between coaching and mentoring, although the two terms are often used interchangeably. Coaching usually focuses on tasks which help develop performance or improvement within a set time frame, while mentoring tends to be more about sharing skills and knowledge.
We have extensive experience in coaching and mentoring and can develop programmes which fit with your strategic vision and your employees.